A new HR software update from IBM has created a new problem for hotel employees.
The software update is supposed to allow them to get their HR data, such as salaries, on a one-click basis, which has created some confusion.
But the company says it was made “without the knowledge or permission of the HR staff.”
The HR staff’s problems with the new HR app were first reported by Bloomberg Businessweek.
The WSJ is using the term HR confusion to describe the situation.
IBM says it is trying to resolve the issue as soon as possible, but the problem is far from over.
“We are taking steps to make sure our HR teams are receiving the information they need and that they are getting it in a timely fashion,” the company said in a statement.
“The current software update for the HR app is not yet being rolled out.
However, we continue to work with the HR team to get the information on the app ready for the next update.”
The WSj also reports that hotel managers have complained that the new app makes them “feel like they are at the end of the line” and “can’t do anything because they are not given the data they need.”
The company says that it is working to fix the problem and that it has started to distribute the new information.
The hotel chain said it has already been making changes to the HR software and that the issue is “being resolved.”
This is just the latest in a string of HR mishaps that have rocked companies.
Just this month, Amazon had to pay $25 million to settle a class-action lawsuit alleging that employees were denied access to salary data, and Disney had to fire employees who were being discriminated against.
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